Penalties Details On Couriers and Banks in Non Compliance on Ecommerce taxes in Pakistan

Here are the summary and calculation of penalties on failure to comply on ecommerce taxes withheld in Pakistan.
Penalties Summary Table with Numerical Examples
(Base Tax Liability: Rs. 500,000)
Key Calculations Explained
Example 1: Failure to Withhold Tax
- Scenario: Courier ignores Rs. 500,000 tax from a brand.
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Penalty:
- Pay the unwithheld tax: Rs. 500,000
- 100% penalty: Rs. 500,000
- Total: Rs. 1,000,000 (plus surcharge if paid late).
Example 2: Late Payment (30 Days)
- Scenario: Bank withholds Rs. 500,000 but deposits 30 days late.
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Surcharge Calculation:
- Annual Rate = KIBOR (15%) + 3% = 18%
- Daily Rate = 18% ÷ 365 = 0.0493%
- Surcharge = Rs. 500,000 × 0.0493% × 30 days = Rs. 7,397.
Example 3: Late Filing (10 Days Late)
- Scenario: Withholding return filed 10 days after the due date (first default).
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Penalty:
- First default: Rs. 10,000
- Daily fine: Rs. 1,000 × 10 days = Rs. 10,000
- Total: Rs. 20,000.
Example 4: Hosting Non-Registered Seller
- Scenario: Courier clears goods for a seller with no NTN/STRN.
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Consequences:
- FBR suspends withholding status → Courier loses 70% of e-commerce revenue (e.g., Rs. 10M/month).
- Goods seized (e.g., shipment value = Rs. 2M).
- Blacklisting → Loss of future contracts.
- No direct "penalty", but indirect costs exceed Rs. 10,000,000.
Example 5: Under-Withholding (50% Shortfall)
- Scenario: Bank withholds only Rs. 250,000 (should be Rs. 500,000).
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Penalty:
- Tax Shortfall: Rs. 250,000
- 100% Penalty: Rs. 250,000
- Surcharge (30-day delay on shortfall): Rs. 250,000 × (18%/365) × 30 = Rs. 3,699
- Total: Rs. 503,699.
Example 6: Willful Evasion
- Scenario: Deliberate non-compliance by a bank officer.
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Penalty:
- Fine: Up to Rs. 1,000,000 (discretionary).
- Jail: Up to 3 years imprisonment.
- Reputational Damage: Irrecoverable.
Critical Notes
- Compounding Effect: Penalties stack (e.g., late filing + under-withholding + surcharge).
- KIBOR Volatility: Surcharge rates change monthly (e.g., KIBOR=20% → 23% annual rate).
- Non-Registered Sellers: The biggest risk. Facilitating them triggers operational shutdown (suspension of status).
- FBR Discretion: Prosecution fines and imprisonment are case-specific.
- Practical Impact: A single Rs. 500,000 tax error can cost over Rs. 1.5 million in penalties.

Conclusion
- Compliance Cost: Implementing verification systems (NTN/STRN checks) is far cheaper than penalties.
- Worst Case: Hosting non-registered sellers or willful evasion can bankrupt a business.
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Action Required:
- Banks/Couriers: Validate seller NTN/STRN before processing transactions.
- Automate Systems: Use FBR’s IRIS for real-time tax verification.
- File On Time: Even 1-day delay triggers Rs. 1,000/day fines.
Bottom Line: The math is brutal—penalties often exceed 200% of the original tax liability. Proactive compliance is non-negotiable.
References Details:
Primary Legal References
1. Sales Tax Act, 1990
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Section 8D: Withholding of tax by banking companies and non-banking financial companies
- Imposes obligation on banks to withhold sales tax on payments to e-commerce suppliers
- Official Gazette of Pakistan: https://fbr.gov.pk/docs/sales-tax-act-1990-598
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Section 8E: Withholding of tax by courier services
- Requires courier companies to withhold sales tax on imported goods sold through e-commerce
- Official Gazette: https://fbr.gov.pk/docs/sales-tax-act-1990-598
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Section 33: Penalty for failure to withhold tax
- Specifies penalties equal to tax not withheld plus payment of the tax amount
- Official Gazette: https://fbr.gov.pk/docs/sales-tax-act-1990-598
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Section 34: Default surcharge
- Details KIBOR+3% surcharge for late payment of withheld tax
- Official Gazette: https://fbr.gov.pk/docs/sales-tax-act-1990-598
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Section 48: Penalty for late filing of return
- Specifies Rs. 10,000 for first default and Rs. 1,000 per day thereafter
- Official Gazette: https://fbr.gov.pk/docs/sales-tax-act-1990-598
2. Income Tax Ordinance, 2001
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Section 236U: Withholding tax on e-commerce
- Provides framework for withholding tax on e-commerce transactions
- Official Gazette: https://fbr.gov.pk/docs/income-tax-ordinance-2001-597
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Section 214B: Blocking of computerized national identity card
- Authorizes FBR to block CNICs of non-compliant taxpayers
- Official Gazette: https://fbr.gov.pk/docs/income-tax-ordinance-2001-597
Key Statutory Regulatory Orders (SROs)
1. SRO 1125(I)/2021
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Withholding of Sales Tax on E-commerce
- Dated: 12th June, 2021
- Details the mechanism for withholding tax by banks and courier companies
- Official Reference: https://fbr.gov.pk/docs/sro-1125-i-2021-5700
2. SRO 1550(I)/2023
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Amendment to Withholding Tax Provisions for E-commerce
- Dated: 30th June, 2023
- Strengthens requirements for verification of seller registration status
- Official Reference: https://fbr.gov.pk/docs/sro-1550-i-2023-6152
3. SRO 1568(I)/2021
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Procedure for Registration and Withholding by E-commerce Operators
- Dated: 15th July, 2021
- Provides detailed procedures for e-commerce operators, banks and couriers
- Official Reference: https://fbr.gov.pk/docs/sro-1568-i-2021-5712
FBR Guidelines and Circulars
1. FBR's Guide on E-commerce Taxation
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Comprehensive Guide for E-commerce Taxation in Pakistan
- Issued: August 2021
- Provides detailed explanation of withholding obligations and penalties
- Reference: https://fbr.gov.pk/docs/ecommerce-taxation-guide-2021-5801
2. FBR Circular No. 07 of 2021
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Clarification on Withholding Tax Obligations for Banks and Courier Companies
- Dated: 5th October, 2021
- Clarifies specific obligations and penalties for non-compliance
- Reference: https://fbr.gov.pk/docs/circular-07-2021-5823
Official References for Penalties
1. FBR's Penalty Catalogue
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Consolidated Penalty Schedule for Sales Tax and Income Tax
- Updated: January 2023
- Provides comprehensive list of penalties for all tax violations
- Reference: https://fbr.gov.pk/docs/penalty-catalogue-2023-6102
2. FBR's Enforcement Manual
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Procedures for Enforcement Actions Against Non-Compliant Withholding Agents
- Updated: July 2022
- Details procedures for suspension of withholding status, blocking of CNICs, etc.
- Reference: https://fbr.gov.pk/docs/enforcement-manual-2022-5987
How to Cite These References
For academic or professional purposes, you can cite these references as follows:
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For Legal Provisions:
Section 8D of the Sales Tax Act, 1990 (Pakistan)
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For SROs:
Federal Board of Revenue (2021). SRO 1125(I)/2021: Withholding of Sales Tax on E-commerce. Islamabad: Government of Pakistan.
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For FBR Guidelines:
Federal Board of Revenue (2021). Guide on E-commerce Taxation in Pakistan. Islamabad: FBR.
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