Ecommerce Operations one Month Course

Following are the complete Product Hunting course guideline and outline:


Class 1: Introduction to Ecommerce Logistics and Operations

  • Overview of ecommerce industry and market trends
  • Understanding the importance of logistics and operations in ecommerce
  • Setting expectations and goals for the course

Class 2: Warehouse Management Systems (WMS)

  • Overview of Warehouse Management Systems (WMS)
  • Implementing a WMS to optimize warehouse operations
  • Understanding key features of WMS and their impact on efficiency and accuracy

Class 3: Order Management Systems (OMS)

  • Overview of Order Management Systems (OMS)
  • Implementing an OMS to manage orders efficiently across channels
  • Understanding key features of OMS and their impact on customer experience

Class 4: Inventory Management

  • Understanding the importance of inventory management in ecommerce
  • Setting up and managing inventory levels
  • Implementing inventory control and tracking methods
  • Handling stock shortages and overstocking scenarios

Class 5: Logistic Partners and Carriers

  • Overview of logistic partners and carriers in ecommerce
  • Evaluating and selecting logistic partners and carriers
  • Negotiating contracts and agreements with logistic partners and carriers
  • Managing shipping and delivery operations through logistic partners and carriers

Class 6: Omnichannel Operations

  • Understanding the concept of omnichannel operations
  • Implementing an omnichannel strategy for your ecommerce business
  • Managing inventory and order fulfillment across channels
  • Enhancing the customer experience through omnichannel operations

Class 7: Cancellations and Returns

  • Understanding the importance of cancellations and returns in ecommerce
  • Setting up policies and procedures for cancellations and returns
  • Managing cancellations and returns efficiently and effectively
  • Reducing costs associated with cancellations and returns

Class 8: Payment and Security Updates in Operations

  • Overview of payment options in ecommerce Operations
  • Implementing Pay on Delivery with Mobile Apps
  • Handling fraud prevention and security measures
  • Ensuring and detecting fraud customers in ecommerce

Class 9: Customer Service and Support in Ecommerce

  • Overview of customer service and support in ecommerce
  • Implementing an effective customer service and support strategy
  • Managing customer inquiries, complaints and returns
  • Enhancing the customer experience through excellent customer service and support

Class 10: Scaling and Growing Your Ecommerce Business

  • Overview of scaling and growing strategies for your ecommerce business
  • Utilizing data and analytics to make informed decisions
  • Expanding your delivery partners.
  • Implementing systems and processes for sustainable growth

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