Following are the complete Product Hunting course guideline and outline:

 

Class 1: Introduction to Ecommerce Logistics and Operations

• Overview of ecommerce industry and market trends
• Understanding the importance of logistics and operations in ecommerce
• Setting expectations and goals for the course

Class 2: Warehouse Management Systems (WMS)

• Overview of Warehouse Management Systems (WMS)
• Implementing a WMS to optimize warehouse operations
• Understanding key features of WMS and their impact on efficiency and accuracy

Class 3: Order Management Systems (OMS)

• Overview of Order Management Systems (OMS)
• Implementing an OMS to manage orders efficiently across channels
• Understanding key features of OMS and their impact on customer experience

Class 4: Inventory Management

• Understanding the importance of inventory management in ecommerce
• Setting up and managing inventory levels
• Implementing inventory control and tracking methods
• Handling stock shortages and overstocking scenarios

Class 5: Logistic Partners and Carriers

• Overview of logistic partners and carriers in ecommerce
• Evaluating and selecting logistic partners and carriers
• Negotiating contracts and agreements with logistic partners and carriers
• Managing shipping and delivery operations through logistic partners and carriers

Class 6: Omnichannel Operations

• Understanding the concept of omnichannel operations
• Implementing an omnichannel strategy for your ecommerce business
• Managing inventory and order fulfillment across channels
• Enhancing the customer experience through omnichannel operations

Class 7: Cancellations and Returns

• Understanding the importance of cancellations and returns in ecommerce
• Setting up policies and procedures for cancellations and returns
• Managing cancellations and returns efficiently and effectively
• Reducing costs associated with cancellations and returns

Class 8: Payment and Security Updates in Operations

• Overview of payment options in ecommerce Operations
• Implementing Pay on Delivery with Mobile Apps
• Handling fraud prevention and security measures
• Ensuring and detecting fraud customers in ecommerce

Class 9: Customer Service and Support in Ecommerce

• Overview of customer service and support in ecommerce
• Implementing an effective customer service and support strategy
• Managing customer inquiries, complaints and returns
• Enhancing the customer experience through excellent customer service and support

Class 10: Scaling and Growing Your Ecommerce Business

• Overview of scaling and growing strategies for your ecommerce business
• Utilizing data and analytics to make informed decisions
• Expanding your delivery partners.
• Implementing systems and processes for sustainable growth